The
planning and opening of the casino was well behind schedule when
the client contracted Navegante only 66 days prior to opening
to take responsibility for opening the casino on time, on budget,
and to targeted operating standards. Navegante was also asked
to
provide input regarding the positioning, design, operation and
marketing of the gaming operation to maximize guest satisfaction,
marketing leverage (vis a vis selling hotel rooms) and financial
return on investment. Within 30 days, the gaming operation was
back on schedule, on budget and arguably operationally ahead of
other departments which had been working together for a much longer
period of time.

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